About
Sessions cover both power skills and technical skills, using interactive strategies with participants. Technical skills are split into days of training specifically for retail-level inspectors (restaurants, grocery stores, etc.) and a separate day for manufactured-level inspectors (food processing facilities). AFDO’s goal in this training is to help state and local regulators gain free access to valuable training early in their food safety careers in order to build knowledge and experience.
- Agenda (PDF)
- The Art of the First Impression (PDF)
- De-Escalation During Food Inspections (PDF)
- 5 Useful Techniques for De-escalation (PDF)
- De-Escalation Q&A Responses (PDF)
- Pest Control in Food Facilities (PDF)
- Pest Control in Food Facilities Resources (PDF)
Objectives
The Art of the First Impression: Nail your first impression, apply confident communication techniques, and build instant rapport during food inspections, so kitchens listen, learn, and love seeing you walk in.
Pest Control in Food Facilities: Understand the components of an effective pest management program.
De-Escalation During Food Inspections: De-escalate conflict and potential violence using practical strategies.
Who Should Attend
Location
This virtual training is one of 3 Basic Inspector Boot Camps. The others take place on January 21, 2026 and January 28, 2026.
Travel
Course Length
Seat Limit
Who You Will Learn From
Got membership questions? Learn more at afdo.org/join!
Contact Autumn Schuck at afdo@afdo.org for other questions or explore upcoming Boot Camps.
