Communicating with Impact: Skills for Instructing, Engaging, and Inspiring Others

The way you communicate is the only thing standing between your audience understanding you or completely tuning out your message.

Whether you’re a regulator, industry professional, instructor, presenter, manager, leader, mentor, or anyone who communicates information to others, this course gives you the practical tools and confidence to deliver content in a way that truly connects, engages, and inspires adult learners. Learn to adapt to audience specific situations, settings, and learning styles, including regulators who want to strengthen how they explain technical concepts to food managers and operators, as well as those who do any form of public speaking, training, or presenting.

This interactive, hands-on learning experience is designed to elevate how you share knowledge in classrooms, meetings, workshops, trainings, or even day-to-day ‑conversations.

What Makes This Course Exciting and Unique?

• Highly interactive design: You won’t just learn communication techniques — you’ll use them immediately through activities, small-group‑ challenges, discussions, and real-time feedback.
• Practical skills you can apply anywhere: These instructional tools translate seamlessly to regulatory work, leadership, teaching, training, presenting, coaching, and beyond.
• A supportive environment: You can practice, refine, and elevate your verbal skills with peers.
• Confidence-building experience: You will become a more effective communicator, facilitator, and presenter — no matter your background.

Core Skills You’ll Actively Practice

• Demonstration: Learn how to break down tasks clearly and visually for showing processes, procedures, or step-by-step skills.
• Facilitation: Develop strategies to guide group interaction, encourage participation, manage differing viewpoints, and lead discussions that actually move people toward understanding or decision-making.
• Presentation: Master techniques for presenting information in a way that is clear, engaging, and memorable, using both verbal communication and visual tools.

In-Class Activities to Maximize Your Learning Experience:

• Using AFDO-provided training materials, including slides and speaker notes, you will create and deliver a 10-minute presentation on Day 1.
• Participants will then rework and improve that same presentation after learning new techniques on Day 2 and present an enhanced, polished 10‑minute version on the final day — showing their growth in real time.

Find the agenda here.