Menu
Log in

association of
food and drug officials

Many Perspectives, One Voice Since 1896

Log in

afdo professional development series 

TRAINING AVAILABLE DURING THE COVID-19 OUTBREAK 

Upcoming Webinars |  Podcasts | Training Opportunities | On-Demand | Other Opportunities | Past Webinars

The Association of Food and Drug Officials appreciates that this is an unprecedented time for many of our regulatory and industry partners and understands that many personnel have been asked to refrain from doing much of their normal duties until the COVID-19 outbreak subsides. In an effort to provide relevant content and keep staff engaged, AFDO will be offering a series of webinars and web-based training courses that can be utilized for staff development. AFDO anticipates providing a variety of courses and webinars over the next several weeks, so please visit this webpage on a regular basis to look for the latest training courses being offered. All webinars and courses are free! Just register for the course using the “Register Now” link associated with that course to obtain the log-in information.

Note: CEU’s or Certificates of Attendance are not available for these webinars.

Upcoming Webinars 

BOOTS ON THE GROUND REPORTS FROM STATE AND LOCAL FOOD SAFETY AGENCIES ON COVID-19 RESPONSE

A panel of state and local food safety agencies will present on how they have been handling COVID-19 Response including materials developed and best practices while inspections have largely stopped. Join these food safety leaders to learn more!

*Registration is limited to 1,000 seats

Date: Friday, April 3, 2020
Time: 2:00PM - 3:30PM ET

Moderator: Dr. Laura Brown, CDC

Panelists (confirmed):

  • Beth Wittry, Centers for Disease Control and Prevention (CDC) 
  • Brendalee Viveiros, MPH, Principal Public Health Promotion Specialist, Rhode Island Department of Health
  • Lauren DiPrete, MPH, REHS, Senior Environmental Health Specialist, Southern Nevada Health District
  • Danny Ripley, Environmental Health Specialist, Communicable and Environmental Diseases and Emergency Preparedness, Tennessee Department of Health
  • DJ Irving, Environmental Health Specialist, Communicable and Environmental Diseases and Emergency Preparedness, Tennessee Department of Health
null

OUTBREAK: FOODBORNE ILLNESS AND THE STRUGGLE FOR FOOD SAFETY

Timothy Lytton’s newest book Outbreak: Foodborne Illness and the Struggle for Food Safety (Chicago University Press 2019) takes a deep dive into the complex workings of the U.S. food safety system. Lytton develops a systems approach to understanding food safety regulation by examining the interdependence of government regulation, industry supply chain management, and civil liability in efforts to reduce the risk of foodborne illness. The book chronicles devastating foodborne illness outbreaks that have spurred steady scientific and technological advances in food safety. Lytton offers practical reforms that will strengthen the food safety system’s capacity to learn from its mistakes and identify cost-effective food safety efforts capable of producing measurable public.

Outbreak has been selected as a finalist for the 2020 American Bar Association Silver Gavel Award.

*Registration is limited to 1,000 seats

Date: Monday, April 6, 2020
Time: 2:00PM - 3:00PM ET
Who: Timothy D. Lytton is Distinguished University Professor and Professor of Law and currently serves as the Associate Dean for Research and Faculty Development at Georgia State University College of Law


Food Safety Legislation Now and Future -- a chat with Doug Farquhar

In 2019, state legislatures introduced more than 700 bills regarding food and food safety in 2019, with 132 being enacted and 17 adopted into law. Laws in 42 of the 50 states, Puerto Rico and the District of Columbia were enacted regarding food in 2019. New Jersey and New York had the most bills related to the topic (63 and 59, respectively), followed by Hawaii with 46. At the opposite end were Alaska and Ohio, which had no bills regarding food safety. So what does that mean for the year 2020 at the state legislative level? Doug Farquhar, director of the Environmental Health Program at the National Conference of State Legislatures, will provide insight to what happened last year and how that will inform what could happen this year.

*Registration is limited to 1,000 seats

Date: Friday, April 10, 2020
Time: 1:00PM - 2:00PM ET
Who: Doug Farquhar, J.D., Director of Government Affairs, National Environmental Health Association (NEHA)

Myths and Facts About the Five Second Rule and Handwashing

This presentation will explain the myths and facts around the five second rule and handwashing. Dr. Schaffner draw from examples of research conducted in his own lab over the past 20 years to address whether the five second rule is real, the correct temperature water temperature for washing hands, whether antibacterial soap makes a difference, why he likes to use paper towels, and more!

*Registration is limited to 1,000 seats

Date: Monday, April 13, 2020
Time: 3:00PM - 4:00PM ET
Who: Dr. Donald W. Schaffner is Extension Specialist in Food Science and Distinguished Professor at Rutgers University


A guide for conducting food safety root cause analysis

This webinar will provide an overview of The Pew Charitable Trusts’ recently published guide for conducting food safety root cause analysis. The guide provides approaches for how food safety regulators and food operations can conduct root cause analyses, report findings and conclusions, and share lessons learned. Attendees will learn about a basic but flexible framework for conducting a root cause analysis, what to consider to ensure a robust analysis, and factors to think about in planning the analysis and communicating results.

*Registration is limited to 1,000 seats

Date: Friday, April 17, 2020
Time: 2:00PM - 3:00PM ET
Who: Beth Riess, Principal Associate, Safe Food Project, The Pew Charitable Trusts



Back to Top 

Listen to AFDO Podcasts 

You can access the AFDO podcast catalog at the following links. Videos can be found at https://afdo.podbean.com/ and audio podcasts at https://afdoaudio.podbean.com/. Or download the AFDO app (IT'S FREE) so you can listen or watch on the go. The app is available for iPhone and Android.

Back to Top 

Upcoming Training Opportunities 

Tuesday, March 31, 2020

    Take and learn from tough criticism

    If you live in the real world, at some point you're going to get some tough criticism. Even world-famous CEOs receive blistering criticism. But why do some people take tough criticism and use it as a catalyst for extraordinary success, while others just pout and get defensive, completely missing their opportunity to get useful information?

    Whether you want to personally handle criticism better, or you want everyone on your team to turn criticism into great success, you don't want to miss this webinar called "How To Take, And Learn From, Tough Criticism."

    Join us for this special 60-minute webinar called “How To Take, And Learn From, Tough Criticism” and learn:

    • 10 question assessment to test whether you've got the "psychological hardiness" to bounce back from tough criticism
    • 3-step process for identifying at least one positive and productive kernel of insight from every bit of criticism
    • Dissect tough criticism into Facts, Interpretations and Reactions so you can react more logically and analytically (and not feel personally attacked or defensive)
    • 5 step Personal Development Plan that helps you take personal ownership for your success and view criticism not as a personal attack, but as a useful data point and competitive intelligence
    • 2 questions to ask your bosses and colleagues to help you anticipate and predict tough criticism so that you're not blindsided or surprised, and you feel more in control and proactive
    • Using the "30 Days Later" technique to calm your emotional reactions to criticism and instead think rationally and strategically
    • 4 words you should always say when you receive tough criticism
    • 1 simple gesture that slows people down when you're taking more criticism than you can emotionally handle or when the criticism turns toxic
    • How to accept criticism in a way that builds your "trust quotient" with the person giving you the criticism
    • 2 exercises to help you "reframe" every criticism into an opportunity for personal advancements

    *Registration is limited to 1,000 seats

    Date: Tuesday, March 31, 2020
    Time: 3:00PM - 4:00PM ET

      Back to Top 

      Wednesday, April 1, 2020

      Sanitization for Food Safety: Using Sanitizer Test Strips

      During this presentation attendees will discover how to educate the food industry in food safety sanitation best practices. We will cover basic terms, the kits to use, and testing methods for locations/facility’s that might require sanitizer solutions. Including frequency of testing sanitizers and how to use the kits correctly. Learning objectives include: Choosing the proper sanitizer; understand correct sanitizer concentrations to minimize microbial food safety hazards; pros and cons of using different sanitizers; and how to adequately use and read sanitizer test strips

      *Registration is limited to 1,000 seats

      Date: Wednesday, April 1, 2020
      Time: 11:30AM - 12:30PM ET
      Presenter: Melissa Vaccaro, MS, CP-FS, CPFM, Paster Training 

      *Registration is limited to 1,000 seats

      Date: Wednesday, April 1, 2020
      Time: 3:00PM - 4:00PM ET
      Presenter: Melissa Vaccaro, MS, CP-FS, CPFM, Paster Training 

      Back to Top 


      Thursday, April 2, 2020

      Take and learn from tough criticism

      If you live in the real world, at some point you're going to get some tough criticism. Even world-famous CEOs receive blistering criticism. But why do some people take tough criticism and use it as a catalyst for extraordinary success, while others just pout and get defensive, completely missing their opportunity to get useful information?

      Whether you want to personally handle criticism better, or you want everyone on your team to turn criticism into great success, you don't want to miss this webinar called "How To Take, And Learn From, Tough Criticism."

      Join us for this special 60-minute webinar called “How To Take, And Learn From, Tough Criticism” and learn:

      • 10 question assessment to test whether you've got the "psychological hardiness" to bounce back from tough criticism
      • 3-step process for identifying at least one positive and productive kernel of insight from every bit of criticism
      • Dissect tough criticism into Facts, Interpretations and Reactions so you can react more logically and analytically (and not feel personally attacked or defensive)
      • 5 step Personal Development Plan that helps you take personal ownership for your success and view criticism not as a personal attack, but as a useful data point and competitive intelligence
      • 2 questions to ask your bosses and colleagues to help you anticipate and predict tough criticism so that you're not blindsided or surprised, and you feel more in control and proactive
      • Using the "30 Days Later" technique to calm your emotional reactions to criticism and instead think rationally and strategically
      • 4 words you should always say when you receive tough criticism
      • 1 simple gesture that slows people down when you're taking more criticism than you can emotionally handle or when the criticism turns toxic
      • How to accept criticism in a way that builds your "trust quotient" with the person giving you the criticism
      • 2 exercises to help you "reframe" every criticism into an opportunity for personal advancements

      *Registration is limited to 1,000 seats

      Date: Thursday, April 2, 2020 
      Time: 11:30AM - 12:30PM ET


        GIVING TOUGH FEEDBACK WITHOUT MAKING PEOPLE ANGRY

        Do you avoid giving people tough feedback because you know they’ll get angry or drag their feet? When you “speak the truth,” do people get defensive or start blaming and making excuses?

        According to a Leadership IQ study, 81% of managers have avoided confronting a subordinate about inappropriate behavior, even when a customer or the organization suffered as a result. And a whopping 93% of people have avoided confronting a coworker about inappropriate behavior.

        The most successful organizations know that the only way to grow and succeed is to give tough feedback in a way that people actually listen and change.

        In this 60-minute webinar training session called Giving Tough Feedback Without Making People Angry, you’ll learn how to "speak the truth" and give tough feedback in a way that doesn't make people defensive or angry. When somebody does something that needs correcting, you can't just ignore the problem. So we'll give you specific scripts to tackle this very delicate conversation.

        This 60-minute webinar called “Giving Tough Feedback Without Making People Angry” will show you:

        • 6-step script for delivering tough feedback without making the recipient defensive
        • How to delayer your conversations in 4 parts (Facts, Interpretations, Reactions, Ends) and learn which pieces you should and shouldn’t share
        • Why you should never use “I statements”
        • 4-step script for delivering tough feedback when you have a bad relationship with the recipient
        • 1-sentence that opens and deescalates tough conversations
        • 4-Question Quiz for testing whether you’re making people defensive with blaming and loaded language
        • Why you should never use a “compliment sandwich”
        • Assessing your relationship so you know how this person will take your feedback
        • How to avoid “pleading” and “attacking” in tough conversations

        *Registration is limited to 1,000 seats

        Date: Thursday, April 2, 2020
        Time: 3:00PM - 4:00PM ET

          Back to Top 

          Tuesday, April 7, 2020

          The Secrets to a Killer Presentation

          When you have to make a presentation, don’t you wish you could morph into a presenter like the late Steve Jobs for the hour?

          Think how great that would be. Your audience leaning forward to experience what you have to say about your company, its products, its strategy all because YOU can connect with that audience on emotional and intellectual levels that keep them riveted to your message.

          In our upcoming webinar, “The Secrets of Killer Presentations,” you will learn, what Jobs and other powerful presenters know — the tips, tools and techniques that you can use to connect powerfully with your audience and transform your presentations into can’t-miss visual experiences.

          We’ve compiled the latest presentation skills from neurologists, visual designers, speech writers and psychologists, PLUS the most cutting-edge presentation technologies from companies like Google and Prezi, and packed them into a 60-minute, interactive presentation that will get you up to speed with the best presenters in the business. We’ll show you how to keep your audience riveted on the edge of their seats (and not sitting back in their chairs, arms folded, half-asleep).

          The trick is learning how to develop a stage charisma that will help you connect with your audience on an emotional level and keep them riveted to your message. After you attend our 60-minute webinar, The Secrets of Killer Presentations, you’ll be able to differentiate yourself, sell your big strategy, land that big client, impress the Board, get your project funded, and more. Your presentation skills will set you apart.

          Of course, you could choose to continue to be like most presenters who trudge through a pile of text-heavy slides, boring their audience to sleep, never conveying the one thing an audience actually needs to hear. Or maybe you’re already an effective presenter, but you’re looking for a few tips to take your presentations to the next level.

          Here are the 12-plus tips, tools and techniques you’ll learn. Adding just one of these tips to your presentation arsenal will make you a more effective presenter. Adding 10 or more will make you a killer presenter, second only to people like Steve Jobs.

          See if this is what you’re looking for:

          • Key questions to ask your audience that keep them awake, feeling like your message was designed for them, and too engaged to start checking their email
          • The secret technique that neurologists know for making your message unforgettable (and planting it deep in peoples’ brains)
          • How to use a specific storytelling technique proven to entice your audience in the first 30 seconds
          • How to make PowerPoint jump off the screen (and not look like PowerPoint)
          • How CEOs of Apple, Google and Starbucks deliver killer presentations in justone sentence
          • How to create a presentation roadmap that keeps you on track and your audience engaged
          • New presentation technologies that are easier and more versatile than PowerPoint
          • 3 visual designs that need to be in your next presentation
          • How to speak effectively to the 4 distinct personality types you’ll find in every audience
          • How to develop “stage charisma” whether your audience is big, small or even online
          • New online technologies that radically improve attentiveness during webinars and teleconferences
          • 2 critical changes you must make to adapt your live presentation for an online audience
          • How Analogies, Pain, Stories and Facts help you connect to your audience on an emotional level and create the “wow” factor you need to drive your message home

            *Registration is limited to 1,000 seats

            Date: Tuesday, April 7, 2020
            Time: 11:30AM - 12:30PM ET

            null


            How To Speak So Everyone Listens

            When you speak, does everyone listen? Do people hang on your every word? OR, do you connect with some people but not others? Do you have trouble connecting with ‘feelers’ or data geeks or people who don’t get to the point?

            A whopping 93% of leaders think they are effective communicators – yet only 11% of their employees agree. That’s a huge problem for leaders, because communication skills drive career success in today’s organizations.

            Once you harness the best practices taught in our upcoming webinar, “How to Speak So Everyone Listens,” you’ll see your effectiveness as a communicator – and a leader – skyrocket.

            AND ALSO: On this recorded webinar we’ll be sharing our revolutionary new data about how communication styles can actually impact employee engagement!

            In this recorded 1-hour webinar, you’ll learn:

            • The 4 types of communication styles (Analytical, Personal, Functional and Intuitive) and how to speak to every one
            • How to speak to a room filled with different communication styles (called Multipathing)
            • 3 tricks for when you and your boss have different communication styles
            • How to identify and speak to ‘process-driven’ people who like the nitty-gritty detail
            • How to identify and speak to ‘big picture’ people who don’t want lots of detail
            • How to identify and speak to ‘analytical’ people who want data, hard numbers, and dislike that ‘warm-and-fuzzy’ stuff
            • How to identify and speak to people that are warm and chatty ‘feelers’
            • Which modes of communication work (and don’t work), including email, voicemail, phone calls, and more
            • 5 words to say when the other person isn’t listening to you
            • The biggest way your communication needs to change when you’re speaking to 1 person vs. a group

            *Registration is limited to 1,000 seats

            Date: Tuesday, April 7, 2020
            Time: 3:00PM - 4:00PM ET

              null

              Back to Top 



              Wednesday, April 8, 2020

              Understanding Food Allergens and How They Are Controlled

              Allergen awareness training is a very important issue in the foodservice industry. According to Food Allergy Research & Education, there are approximately 32 million people in the United States have a food allergy. Each of these individuals represents a possible hospitalization or a potentially life-threatening reaction if a business does not adequately prepare its employees to address their patrons' specific dietary needs.

              In this session, the presenters will cover the 8 allergens that account for 90% of allergic reactions. The discussion will include what responsibility the industry owes to the public in identifying the presence of these key offenders, what the difference is between cross-contact and cross-contamination, how industry leaders are customizing menu options to meet the changing needs of their customers, and best practices for implementing allergen awareness training programs that make it all work.

              Date: Wednesday, April 8, 2020
              Time: 11:30AM - 12:30PM ET
              Presenter: Barry Parsons, CP-FS, CCFS, CPFM, Paster Training 


              Understanding Food Allergens and How They Are Controlled

              Allergen awareness training is a very important issue in the foodservice industry. According to Food Allergy Research & Education, there are approximately 32 million people in the United States have a food allergy. Each of these individuals represents a possible hospitalization or a potentially life-threatening reaction if a business does not adequately prepare its employees to address their patrons' specific dietary needs.

              In this session, the presenters will cover the 8 allergens that account for 90% of allergic reactions. The discussion will include what responsibility the industry owes to the public in identifying the presence of these key offenders, what the difference is between cross-contact and cross-contamination, how industry leaders are customizing menu options to meet the changing needs of their customers, and best practices for implementing allergen awareness training programs that make it all work.

              *Registration is limited to 1,000 seats

              Date: Wednesday, April 8, 2020
              Time: 3:00PM - 4:00PM ET
              Presenter: Barry Parsons, CP-FS, CCFS, CPFM, Paster Training 

              Thursday, April 9, 2020

              How To Speak So Everyone Listens

              When you speak, does everyone listen? Do people hang on your every word? OR, do you connect with some people but not others? Do you have trouble connecting with ‘feelers’ or data geeks or people who don’t get to the point?

              A whopping 93% of leaders think they are effective communicators – yet only 11% of their employees agree. That’s a huge problem for leaders, because communication skills drive career success in today’s organizations.

              Once you harness the best practices taught in our upcoming webinar, “How to Speak So Everyone Listens,” you’ll see your effectiveness as a communicator – and a leader – skyrocket.

              AND ALSO: On this recorded webinar we’ll be sharing our revolutionary new data about how communication styles can actually impact employee engagement!

              In this recorded 1-hour webinar, you’ll learn:

              • The 4 types of communication styles (Analytical, Personal, Functional and Intuitive) and how to speak to every one
              • How to speak to a room filled with different communication styles (called Multipathing)
              • 3 tricks for when you and your boss have different communication styles
              • How to identify and speak to ‘process-driven’ people who like the nitty-gritty detail
              • How to identify and speak to ‘big picture’ people who don’t want lots of detail
              • How to identify and speak to ‘analytical’ people who want data, hard numbers, and dislike that ‘warm-and-fuzzy’ stuff
              • How to identify and speak to people that are warm and chatty ‘feelers’
              • Which modes of communication work (and don’t work), including email, voicemail, phone calls, and more
              • 5 words to say when the other person isn’t listening to you
              • The biggest way your communication needs to change when you’re speaking to 1 person vs. a group

              *Registration is limited to 1,000 seats

              Date: Tuesday, April 9, 2020
              Time: 11:30AM - 12:30PM ET

              null

              THE SECRETS TO A KILLER PRESENTATION

              When you have to make a presentation, don’t you wish you could morph into a presenter like the late Steve Jobs for the hour?

              Think how great that would be. Your audience leaning forward to experience what you have to say about your company, its products, its strategy all because YOU can connect with that audience on emotional and intellectual levels that keep them riveted to your message.

              In our upcoming webinar, “The Secrets of Killer Presentations,” you will learn, what Jobs and other powerful presenters know — the tips, tools and techniques that you can use to connect powerfully with your audience and transform your presentations into can’t-miss visual experiences.

              We’ve compiled the latest presentation skills from neurologists, visual designers, speech writers and psychologists, PLUS the most cutting-edge presentation technologies from companies like Google and Prezi, and packed them into a 60-minute, interactive presentation that will get you up to speed with the best presenters in the business. We’ll show you how to keep your audience riveted on the edge of their seats (and not sitting back in their chairs, arms folded, half-asleep).

              The trick is learning how to develop a stage charisma that will help you connect with your audience on an emotional level and keep them riveted to your message. After you attend our 60-minute webinar, The Secrets of Killer Presentations, you’ll be able to differentiate yourself, sell your big strategy, land that big client, impress the Board, get your project funded, and more. Your presentation skills will set you apart.

              Of course, you could choose to continue to be like most presenters who trudge through a pile of text-heavy slides, boring their audience to sleep, never conveying the one thing an audience actually needs to hear. Or maybe you’re already an effective presenter, but you’re looking for a few tips to take your presentations to the next level.

              Here are the 12-plus tips, tools and techniques you’ll learn. Adding just one of these tips to your presentation arsenal will make you a more effective presenter. Adding 10 or more will make you a killer presenter, second only to people like Steve Jobs.

              See if this is what you’re looking for:

              • Key questions to ask your audience that keep them awake, feeling like your message was designed for them, and too engaged to start checking their email
              • The secret technique that neurologists know for making your message unforgettable (and planting it deep in peoples’ brains)
              • How to use a specific storytelling technique proven to entice your audience in the first 30 seconds
              • How to make PowerPoint jump off the screen (and not look like PowerPoint)
              • How CEOs of Apple, Google and Starbucks deliver killer presentations in justone sentence
              • How to create a presentation roadmap that keeps you on track and your audience engaged
              • New presentation technologies that are easier and more versatile than PowerPoint
              • 3 visual designs that need to be in your next presentation
              • How to speak effectively to the 4 distinct personality types you’ll find in every audience
              • How to develop “stage charisma” whether your audience is big, small or even online
              • New online technologies that radically improve attentiveness during webinars and teleconferences
              • 2 critical changes you must make to adapt your live presentation for an online audience
              • How Analogies, Pain, Stories and Facts help you connect to your audience on an emotional level and create the “wow” factor you need to drive your message home

                *Registration is limited to 1,000 seats

                Date: Thursday, April 9, 2020
                Time: 3:00PM - 4:00PM ET

                  null

                  Back to Top 

                  On-Demand Trainings

                  Cannabis Extraction Process and Lab Testing Challenges

                  Learn about cannabis extraction and risks and challenges encountered with lab testing. Each speaker will have a short presentation and then the line will be opened for questions.

                  Presenters:

                  Rain Coleman
                  Seth Wong

                  Food Service Risk-Factor Violation Trends

                  Wonder what’s happening with risk factor violations across the country? EcoSure Health Department Intelligence has collected public health department inspection data for more than 1.75 million facilities encompassing 2300 or 82% of the total jurisdictions in the US and Canada and analyzed the data. Learn about what we can do to improve food service safety and then use your inspection data to see if your jurisdiction is similar.

                  Presenter:

                  Mandy Sedlak, REHS, Food Safety and Public Health Manager, Ecosure


                  Hepatitis A: Update on Recent Outbreak Trends and Best Practices for Food Regulators and Retail Food Industry

                  Presenters include:

                  • Monique A. Foster, MD, MPH, Medical Epidemiologist, Division of Viral Hepatitis, Centers for Disease Control and Prevention
                  • Lisa Hainstock, R.S. , Food Safety Specialist, Michigan Department of Agriculture & Rural Development
                  • MaryBeth DeMarco, OutbreakNet Enhanced Epidemiologist, Virginia Department of Health



                  Norovirus: Just-In Time Refresher for Retail Food Industry and Regulators

                  Winter is coming, and that means norovirus associated with retail food establishments.

                  This webinar will include the following:

                  • 101 about norovirus and why it is often associated with retail food establishment outbreaks;
                  • Prevention strategies for norovirus; and
                  • Best practices in norovirus investigation.

                  Presenters Include:

                  1. Dr. Laura Brown, Centers for Disease Control and Prevention
                  2. Dr. Aron Hall, Centers for Disease Control and Prevention
                  3. DJ Irving, Tennessee Department of Health



                    The 1980s Called and They Want Their Slides Back

                    Ever experienced the presentation in tiny print and were unreadable, perhaps overly technically and incomprehensible? Don't be one of those presenters!

                    Research shows that less is more when it comes to presentation learning. Help your audiences learn from you by changing your approach. This webinar will share proven strategies to effectively provide and presenting scientific and technical information to non-technical audience.

                    Presenter: Eric Pevzner, PhD, MPH CAPT, U.S. Public Health Service, Chief, Epidemiology Workforce Branch | Epidemic Intelligence Service (EIS), U.S. Centers for Disease Control and Prevention (CDC)

                    Back to Top 

                    Other Training Opportunities 

                    National Environmental Health Association (NEHA) 

                    Due to the COVID-19 pandemic, social distancing, shelter-in-place orders, and the cancellation of local conferences, meetings, and events, environmental health professionals are finding it increasingly difficult to obtain access to continuing education and training.

                    In response to this need, NEHA is offering free access to online trainings to all environmental health professionals regardless of membership status starting on March 30, 2020.

                    The online trainings include our webinars, partner courses, and E-Learning videos of sessions from the 2017–2019 AECs. By watching these webinars, courses, and videos, environmental health professionals can earn continuing education contact hours toward their NEHA credentials.

                    At this time, open access will be available for 90 days and will end on June 30, 2020.

                    We also have created a COVID-19 resources page for environmental health professionals. Be sure to visit the page frequently for the latest developments and resources.

                    MyNEHA Portal Update
                    We are continually working to upgrade our online platforms for better usability. Last week, we implemented changes to the MyNEHA portal where you can manage your membership, registrations, purchases, online learning, continuing education, and more. While the functions of the portal are the same, you will notice that the navigation is different from what you’ve been used to seeing.

                    Detailed instructions are available here to access the online trainings. Please contact elearning@neha.org with any questions or issues related to the MyNEHA portal.

                    We encourage you to share this information with your friends and colleagues! We are committed to supporting the environmental health workforce during these uncertain times.

                    Back to top 


                    Past Webinars

                    Wednesday, March 25, 2020

                    Stop being busy, start being productive

                    We all suffer from the “busyness disease.” Over 60% of working Americans say they don’t have enough time to do the things they want to do. And 40% of full-time working moms say they Always feel rushed!

                    The scarcest resource professionals and leaders have is their time (not money or people or influence). Time. And it’s why the top frustrations of leaders are typically not having enough time, struggling to balance priorities, not being proactive enough and reacting to everyone else’s priorities, and spending too much time doing work that someone else should be doing.

                    But there is good news…we have a lot more time than we think we do. One study found that people who say they work 75-hours per week overestimated their working time by about 25 hours!

                    There are 4 kinds of work that consume our time: Green Light, Yellow Light, Orange Light and Red Light Work. But only Green Light Work will give you a successful career.

                    Green light work is the work you’re uniquely qualified to do it. It’s why the organization hired you and it absolutely has to be done. And it’s the work that propels you towards your goals. But for the average person, less than 30% of their week is spent on Green Light work. The other 70% of their time is spent on Yellow, Orange and Red Light Work---activities that range from necessary but delegateable all the way to completely wasteful (like useless meetings and rework).

                    This program is going to show you how to discover your own personal Green Light Work and then give you tactics for shedding all the Yellow, Orange and Red Light Work that is misusing (or wasting) your time, hurting your effectiveness and stopping you from hitting all your goals.

                    This 60-minute webinar called “Stop Being Busy, Start Being Productive” will show you:

                    • How to distinguish between Green Light, Yellow Light, Orange Light and Red Light Work (and a Grid to plot your major activities)
                    • Which of your Yellow, Orange and Red Light activities should be delegated and which should be eliminated
                    • The latest time tracking apps you should use to measure just how effectively you’re using your time
                    • Identify and eliminate the Top 10 timewasters that consume leaders’ time
                    • Checklist for teaching employees how to clarify and complete work assignments so that you don’t have to waste time constantly checking-up on them after you delegate
                    • 3 steps to overcome the Sunday Night Blues
                    • Eliminate some of your misused time with a 3-part Meeting Achievement Checklist that makes every meeting 15 minutes shorter
                    • The 1 question you need to ask yourself every morning that prioritizes and focuses your day (and ensures you don’t leave the office asking yourself “did I really get anything done today?”)
                    • How you can immediately code your email inbox with Green, Yellow, Orange and Red Light Work to highlight exactly what deserves immediate response and what needs to be postponed or delegated
                    • How to create a Personal Strategic Plan so you can see exactly what you need to accomplish in the upcoming days, weeks and months (and use that to prioritize your mornings and evenings)
                    • How to overcome the psychological barriers to delegating (including ego, doubt and competence) so you’ve got many more resources to share your workload

                    Being Assertive without being Pushy

                    Assertiveness can make managers and employees feel more empowered and fulfilled, and make them much more effective. But being assertive is hard for leaders, because they fear being perceived as pushy or overbearing (or even a jerk).

                    Take an example from the healthcare industry: nurses can sometimes feel intimidated by physicians. And when they feel intimidated, they're much less likely to stop a physician from making a medical error or doing something that could endanger the patient. So assertiveness not only makes for a better workplace, it can literally save lives.

                    Assertiveness can create the kind of win-win communication that every company needs. Healthy assertiveness skills can even reduce conflicts and aggressiveness in the workplace.

                    You'll learn:

                    • How to communicate with confidence and composure, and stand up for yourself and your staff
                    • How to say "No" assertively
                    • How to say “No” when a coworker wants you to break the rules
                    • How to say “No” when a boss or coworker tries to intimidate you
                    • The best way to deal with difficult people, give constructive feedback and correct problems
                    • 2 words that non-assertive people MUST stop saying immediately
                    • How to make requests of others with confidence
                    • How to measure your own assertiveness, so you'll know exactly where your current skills stand, and on which areas you should focus your improvement efforts

                    Back to Top 

                    Thursday, March 26, 2020

                    Being Assertive without being Pushy

                    Assertiveness can make managers and employees feel more empowered and fulfilled, and make them much more effective. But being assertive is hard for leaders, because they fear being perceived as pushy or overbearing (or even a jerk).

                    Take an example from the healthcare industry: nurses can sometimes feel intimidated by physicians. And when they feel intimidated, they're much less likely to stop a physician from making a medical error or doing something that could endanger the patient. So assertiveness not only makes for a better workplace, it can literally save lives.

                    Assertiveness can create the kind of win-win communication that every company needs. Healthy assertiveness skills can even reduce conflicts and aggressiveness in the workplace.

                    You'll learn:

                    • How to communicate with confidence and composure, and stand up for yourself and your staff
                    • How to say "No" assertively
                    • How to say “No” when a coworker wants you to break the rules
                    • How to say “No” when a boss or coworker tries to intimidate you
                    • The best way to deal with difficult people, give constructive feedback and correct problems
                    • 2 words that non-assertive people MUST stop saying immediately
                    • How to make requests of others with confidence
                    • How to measure your own assertiveness, so you'll know exactly where your current skills stand, and on which areas you should focus your improvement efforts


                      Stop being busy, start being productive

                      We all suffer from the “busyness disease.” Over 60% of working Americans say they don’t have enough time to do the things they want to do. And 40% of full-time working moms say they Always feel rushed!

                      The scarcest resource professionals and leaders have is their time (not money or people or influence). Time. And it’s why the top frustrations of leaders are typically not having enough time, struggling to balance priorities, not being proactive enough and reacting to everyone else’s priorities, and spending too much time doing work that someone else should be doing.

                      But there is good news…we have a lot more time than we think we do. One study found that people who say they work 75-hours per week overestimated their working time by about 25 hours!

                      There are 4 kinds of work that consume our time: Green Light, Yellow Light, Orange Light and Red Light Work. But only Green Light Work will give you a successful career.

                      Green light work is the work you’re uniquely qualified to do it. It’s why the organization hired you and it absolutely has to be done. And it’s the work that propels you towards your goals. But for the average person, less than 30% of their week is spent on Green Light work. The other 70% of their time is spent on Yellow, Orange and Red Light Work---activities that range from necessary but delegateable all the way to completely wasteful (like useless meetings and rework).

                      This program is going to show you how to discover your own personal Green Light Work and then give you tactics for shedding all the Yellow, Orange and Red Light Work that is misusing (or wasting) your time, hurting your effectiveness and stopping you from hitting all your goals.

                      This 60-minute webinar called “Stop Being Busy, Start Being Productive” will show you:

                      • How to distinguish between Green Light, Yellow Light, Orange Light and Red Light Work (and a Grid to plot your major activities)
                      • Which of your Yellow, Orange and Red Light activities should be delegated and which should be eliminated
                      • The latest time tracking apps you should use to measure just how effectively you’re using your time
                      • Identify and eliminate the Top 10 timewasters that consume leaders’ time
                      • Checklist for teaching employees how to clarify and complete work assignments so that you don’t have to waste time constantly checking-up on them after you delegate
                      • 3 steps to overcome the Sunday Night Blues
                      • Eliminate some of your misused time with a 3-part Meeting Achievement Checklist that makes every meeting 15 minutes shorter
                      • The 1 question you need to ask yourself every morning that prioritizes and focuses your day (and ensures you don’t leave the office asking yourself “did I really get anything done today?”)
                      • How you can immediately code your email inbox with Green, Yellow, Orange and Red Light Work to highlight exactly what deserves immediate response and what needs to be postponed or delegated
                      • How to create a Personal Strategic Plan so you can see exactly what you need to accomplish in the upcoming days, weeks and months (and use that to prioritize your mornings and evenings)
                      • How to overcome the psychological barriers to delegating (including ego, doubt and competence) so you’ve got many more resources to share your workload

                      THE LATEST ON THE CORONAVIRUS OUTBREAK FOR FOOD AND BEVERAGE COMPANIES

                      This webinar will summarize the current state of knowledge about the virus, its epidemiology, transmission and control from the perspective of the food supply chain. There are many unknowns and, frankly, false information is rampant. However, there are also scientific facts that can be capitalized upon to help manage the situation from the perspective of food producers, processors, retailers and consumers. The audience should come away with a better understanding of the virus and the ways the food sector might be affected by it and how they can minimize negative consequences in light of an uncertain and evolving situation.

                      Who: Lee-Ann Jaykus, Ph.D. , William Neal Reynolds Distinguished Professor, Food Science, North Carolina State University


                      Back to Top 


                      Tuesday, March 31, 2020

                      GIVING TOUGH FEEDBACK WITHOUT MAKING PEOPLE ANGRY

                      Do you avoid giving people tough feedback because you know they’ll get angry or drag their feet? When you “speak the truth,” do people get defensive or start blaming and making excuses?

                      According to a Leadership IQ study, 81% of managers have avoided confronting a subordinate about inappropriate behavior, even when a customer or the organization suffered as a result. And a whopping 93% of people have avoided confronting a coworker about inappropriate behavior.

                      The most successful organizations know that the only way to grow and succeed is to give tough feedback in a way that people actually listen and change.

                      In this 60-minute webinar training session called Giving Tough Feedback Without Making People Angry, you’ll learn how to "speak the truth" and give tough feedback in a way that doesn't make people defensive or angry. When somebody does something that needs correcting, you can't just ignore the problem. So we'll give you specific scripts to tackle this very delicate conversation.

                      This 60-minute webinar called “Giving Tough Feedback Without Making People Angry” will show you:

                      • 6-step script for delivering tough feedback without making the recipient defensive
                      • How to delayer your conversations in 4 parts (Facts, Interpretations, Reactions, Ends) and learn which pieces you should and shouldn’t share
                      • Why you should never use “I statements”
                      • 4-step script for delivering tough feedback when you have a bad relationship with the recipient
                      • 1-sentence that opens and deescalates tough conversations
                      • 4-Question Quiz for testing whether you’re making people defensive with blaming and loaded language
                      • Why you should never use a “compliment sandwich”
                      • Assessing your relationship so you know how this person will take your feedback
                      • How to avoid “pleading” and “attacking” in tough conversations

                      *Registration is limited to 1,000 seats

                      Back to Top

                      Powered by Wild Apricot Membership Software